AI automation for dental practices

Your practice deserves to stop losing patients to slow follow-up.

We install an AI system that responds to every enquiry within 2 minutes — website forms, missed calls, emails, Facebook, Instagram, and Google Business — 24 hours a day, 7 days a week.

Book a free 15-min call See how it works

No lock-in contract. 30 days cancellation notice. Setup in under 48 hours.

The problem

Most practices are losing patients
they don't even know about.

Patients who don't get a reply within a few minutes move on. They don't call back. They book somewhere else. And you never find out.

78%
of patients book with the practice that responds first — not the one they contacted first.
Harvard Business Review
21×
more likely to qualify a lead if you respond within 5 minutes versus 30 minutes.
MIT Lead Response Study
$4,800
average value of a lost implant or Invisalign patient who didn't get a timely reply.
ADA Australia, 2023 est.

How it works

Three steps. Fully automated.
No staff required.

1

Enquiry arrives

A patient contacts your practice via your website form, missed call, email, Facebook, Instagram, or Google Business Profile. Flowstate captures it instantly — even at 11pm on a Sunday.

2

AI qualifies the lead

Every enquiry is scored 0–10. The system detects urgency, extracts contact details, identifies treatment interest, and flags high-value patients — all before a human sees it.

3

Personalised reply sent

A tailored SMS or email goes out within 2 minutes — using your practice name and tone. If there's no reply, follow-ups run automatically. Patient questions are forwarded to your practice manager instantly.

📨
Enquiry received Web form · Missed call · Email · Social
↓
🤖
AI qualification Scored, tagged, urgency flagged
Score: 9.2
↓
✉️
Reply sent Personalised SMS or email
2 min
↓
📊
Weekly report Leads · Bookings · Revenue

What's included

Everything you need.
Nothing you don't.

The base package covers every stage of the lead lifecycle — capture, qualify, follow up, report.

⚡

2-minute response, every time

Every inbound enquiry gets a personalised reply within 2 minutes — website forms, missed calls, emails, and social — 24/7, including public holidays.

🎯

AI lead scoring

Every enquiry is scored 0–10. Urgency, treatment interest, and patient sentiment are extracted automatically so you know exactly who to prioritise.

🔁

Automated follow-up

If a patient doesn't reply, follow-up messages run automatically on a schedule — no manual chasing, no leads falling through the cracks.

📱

Instant patient question forwarding

When a patient replies with a question, it's forwarded to your practice manager's mobile immediately. You stay in the loop without being in the system.

📈

Weekly performance report

Every Monday, a clear report lands in your inbox: leads received, bookings made, estimated revenue, and system health — no login required.

🛡️

Daily system health monitoring

We monitor your system every day. If something needs attention, we catch it before it affects your practice. You'll never need to chase us.

Pricing

Transparent pricing.
No surprises.

Setup fee — one off
$1,500–2,500 AUD
Covers system build, configuration, testing, integration with your existing website and channels, and a 30-day onboarding period with direct support.
Monthly retainer
$800–1,200 AUD / mo
  • 24/7 automated lead follow-up
  • AI qualification on every enquiry
  • Automated follow-up sequences
  • Weekly performance report
  • Daily health monitoring
  • Direct operator support

No lock-in contract. Cancel with 30 days notice. Final setup fee depends on number of channels and integrations required.

Add-on

Review automation

Automatically prompt satisfied patients to leave a Google review at the right moment.

+$300 / month
Add-on

Reactivation campaign

Re-engage lapsed patients with a targeted message sequence. One-off run.

$500 one-off
Add-on

Booking automation

Patients can book directly from the follow-up message — no phone call needed.

+$300–500 / month

Results

What practice owners say.

Client testimonials coming soon. Currently onboarding founding clients — limited spots available for Sydney and Melbourne practices in 2026.

FAQ

Common questions.

Most practices are live within 48–72 hours. We handle all the technical setup — you just provide access to your existing channels (website form, email, social) and we take it from there. There's no software to install and nothing for your staff to learn.
No. The system runs entirely in the background. Your staff will notice fewer missed leads and more pre-qualified enquiries — but their day-to-day workflow doesn't change. Patient questions that need a human response are forwarded directly to your practice manager's mobile.
The system handles initial contact and follow-up. If a patient asks a clinical question or something that requires a human response, the message is flagged and forwarded to your practice manager instantly. You stay in control of anything that matters.
No. You can cancel with 30 days notice at any time. We're confident the system will prove its value — you'll see that in your weekly report within the first month.
Yes. Flowstate works alongside your existing software — it handles enquiry capture and follow-up, and your team handles bookings through whatever system you already use. Booking automation is available as an optional add-on if you want to go fully hands-off.
All data is stored securely in Australia. We do not sell or share patient data with any third parties. The system handles contact information only — no clinical records are processed. Full data handling details are covered in the service agreement before onboarding.

Ready to stop losing patients
to slow follow-up?

Book a free 15-minute call. We'll look at your current setup and show you exactly what you're missing.

Book a free call

Or go straight to the onboarding form if you're ready to get started.